Landlords Our tenancy management offers comprehensive, innovative and professional service to maximise the financial return on your property. - How much is your property worth on today’s rental market?
- How do we seek out prospective tenants?
- How do we qualify our prospective tenants?
- How do we prepare our Residential Tenancy Agreements?
- How is your property inspected?
- What happens if your tenant doesnt pay their rent on time?
- What happens if something breaks or needs repairing?
- How do we pay you and when?
- Can we pay invoices for you?
- Do we issue End of Financial Year Reports?
- How much does it cost to have Nolan and Partners manage your rental property?
How much is your property worth on todays rental market? Daily contact with the rental market provides us with a sound knowledge of current rental prices in our area. We will give you an opinion of the price range your property will achieve based on comparable property rentals within the same area. Our sales department can also provide you with an annual update of your property's "sale" market value. How do we seek out prospective tenants? We commence marketing your property from the moment you place it in our hands. Internet, window display, rentlist and local print media is where you can see your property whilst we are finding you a "quality" tenant. Your property will be listed on our website nolanpartners.com.au and national websites, realestate.com.au and domain.com.au. Your property will also be listed on our office rent list and cross matched with numerous prospective tenants on our database. How do we qualify our prospective tenants? Whilst we appreciate the need to secure tenants quickly, we are careful to ensure that only the highest calibre of tenants are permitted to lease properties we manage. Our strict tenant qualification process includes: - Employment confirmation of both past and present employers
- Verification of both past and present rental histories
- As members of Tenants Information Centre of Australia (T.I.C.A.), we are able to search teantns and their previous history. As T.I.C.A services Europe and New Zealand, we are able to verify the history of prospective tenants who may have moved to Australia from overseas.
- The final decision rests with you, the landlord.
How do we prepare our residential tenancy agreements? After the tenant has been selected and a reservation deposit paid, we prepare the Residential Tenancy Agreement and all other associated documentation. Our staff are conversant in related legal maters and will ensure the documentation is completed accureately and efficiently. How is your property inspected? Prior to the tenant occupying the property, we conduct an extensive inspection and prepare an ingoing conditiion report outlining the condition and presentation of the property. The tenant also gets an opportunity at this time to complete an ingoing condition report to agree or disagree with the comments made on the report. Regular inspections are then conducted quarterly (every 3 months) to ensure that the tenants are meeting the terms of their lease and to advise you of any maintenance or repairs that may be required. At the end of the tenancy, to determine the rental bond refund accurately, we conduct an outgoing inspection once the tenants have surreded possession of the property. What happens if your tenant doesn’t pay their rent on time? In the event of rental arrears, a strict procedure is followed to minimise the arrears as much as possible. - 1-7 days in arrears - SMS messaging
- 7-14 days in arrears - letter sent requesting rectification of arrears amount immediately
- 14 days in arrears - tenant contacted by phone
- 15 days in arrears - Notice of Termination issued
To ensure consistent payment through every available facility convenient to all tenants, we have the following payment options; - BPAY
- Internet banking
- Direct Debit
- Phone Banking
- Payment at any Australia Post Office
- Payment in person at our office by cash, cheque, bank cheque or money order
What happens if something breaks or needs repairing? If left un-attended, repairs and maintenance of your investment property can eat a huge hole into your returns. We know just how important it is to keep on top of all maintenance issues and keep you informed as maintenance needs come to our attention. We have found that tenants will continue to rent properties on an ongoing basis if action to rectify repairs or maintenance issues are carried out in a timely manner. It also helps smooth the way at increasing rental income. How do we pay you and when? We supply you with a clear and easily understood statement every month. We pay you twice a month is the following manner; - On the 15th day of each month. Where the 15th day falls on the weekend, we will pay you on the following monday.
- Between the 1st and 4th day of each month.
Any monies held will be directly deposited to your nominated bank account via Electronic Funds Transfer. One statement per month will be issued. Can we pay invoices for you? Absolutely! Should you wish us to pay any invoices from the rental monies we collect, just let us know and we can arrange for the accounts to be sent direct to us and paid. We can pay the following: - Council rates
- Water rates
- Insurance premiums
- Maintenance accounts
- Strata levies
- Any accounts you direct us to pay
Do we issue end of year financial reports? Absolutely! To assist your accountant with taxation issues we will prepare and provide you with an End of Financial Year report in July each year. How much does it cost to have Nolan and Partners manage your rental property? Every property is different and most property owner’s requirements are different, therefore our fees are based on an assessment by us of the time and expertise required to provide you with a management package that suits you. At Nolan and Partners Estate Agents you are dealing with people who have extensive knowledge in tenancy management. We are constantly updating our knowledge and skills and are committed to providing you with a service far beyond any expectation you may have. | 
